Have a Reproducible Philosophy--and go beyond writing it down!
An almost mythical figure in Patrick Lencioni's book Getting Naked is Michael Casey, the founder of Lighthouse Partners. He had a list of core reproducible ideas that reflected his philosophy…both in terms of what he would do AND in terms of what he wasn't willing to do. Interestingly, the key action in the book centers on the process of passing those core ideas on to a complete outsider. In fact, one of the big learnings in the book for me is the example that the key details of his philosophy were so ingrained in his team that they got passed on to the new guy without Michael Casey's involvement at all!
Best of all, the action of the book describes the outsider putting the philosophy into a written, easy-to-understand form. Michael Casey was so clear about his philosophy that he didn't need them written down and they still got communicated and reproduced! That's the standard that leaders are looking for!
To be clear, I'm not advocating tossing out all of your written versions of your materials. Documentation is a great tool for clear communication. But to get to a standard of multiplication, your core philosophy has to be owned to the level that the key points are communicated without needing to refer to the documentation. Your values and philosophy should ooze their way into your conversation, every conversation and every day. In your own words, and without having to work at it
What are your key philosophical statements? I'm (Jonathan Reitz) re-visiting CoachNet's and you'll see my current thinking come to lie in this blog over the next few weeks and months. What are the key ideas to your core philosophy of coaching? And, maybe most importantly, how do you talk about them every single day?
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